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Key Management Experience

Susan Newlin, Ph.D.
Steve Cohen
Candace McMahon


Susan Newlin, Ph.D.


  • Founder and Managing Director
  • 20+ years consulting and market research experience
       - Migliara/Kaplan Associates: V.P. Market Research
       - Norbridge, Inc.: Principal
  • Extensive global experience in designing and implementing qualitative and quantitative market research methods to answer difficult business questions
  • Senior moderator
  • Experienced in multiple clinical categories
  • Other experience:
       - American Hospital Supply: Marketing management
       - Lilly: New business strategy and development: brand management
       - Strohm & Associates: Venture capital support
  • Ph.D. Biomedical Science, UCSD

Steve Cohen

  • Partner for quantitative research design and multivariate modeling
  • Widely recognized expert in the application of marketing science tools to the solution of business problems
  • Expert in custom research design for choice-based conjoint analysis, market and customer segmentation, brand positioning, customer satisfaction, and other business decision-making tools.
  • Widely published; award-winning presentations/papers
  • Frequent speaker and educator to the market research industry
  • Prior experience:
       - Custom model development and management: M/A/R/C, IRI, Mercer Management Consulting
       - Collaborative development with: MIT, University of Illinois, and Sawtooth

Candace McMahon

  • Research Manager
  • 20+ years experience in brand management and market research
  • Experienced moderator; health care professionals as well as consumer
  • Expertise in developing brand personality, positioning and messaging
  • Prior experience as brand manager/director:
       - General Foods
       - Columbo Yogurt
  • Prior experience as moderator, consumer and medical:
       - Pathfinder
       - Acumen Market Research
  • MBA, The Wharton Graduate School of Business at the University of Pennsylvania